Here at AMAC Showerscreens & Robes, we pride ourselves on being a small, family run business. This means that the brains trust who runs the show is the same one who will meet with you for the initial consult and is the same one who will discuss your project in-depth and at length.
Small businesses have many advantages over their larger competitors. Much like trying to steer a cruise ship, larger companies are not as nimble and swift as small businesses. They are often hampered by their size, making changes tough and gradual. Small businesses can be much more innovative and try new things because we are not slowed by past experiences and accomplishments.
Other benefits of using a small business are:
The Business Structure
A small business is, by nature, very lean. There are fewer employees and fewer layers of management than when compared to larger corporations. Having fewer layers of management (let’s be honest, there is just one!) makes decision times much quicker, allowing for flexibility and adaptability that a larger company would not give you. It also means that the big boss here at AMAC knows each and every customer we deal with and each and every job that goes out our doors. We feel this allows for increased customer satisfaction.
Flexibility & Adaptability
Being small also means AMAC has the distinct advantage of changing our plan or tactics much faster than our larger competitors. We can bring our shower screens, mirrors and sliding wardrobe door products to the Perth market more quickly when there is only a few people involved in their creation. A larger company must involve many people and processes in product development, slowing the process and that gives AMAC a distinct advantage. We can also adapt our product, based on customer feedback, much more easily than a lot of our competition.
The Customer Matters
Being close to the customer is important for success in business, and a small business is frequently much closer to the customer than a large one. Here at AMAC we have no restrictions on the number of times we can meet with a customer and that means we can develop a better relationship with them. A large company has many layers and departments and often has procedures that prevents close contact with the customer, meaning you won’t feel like you matter. The fact is, a small business does less business, which means individually, each customer is much more important to a smaller business than they are to a large one.
You are a big fish in our small pond, not a small fish in their big pond.
